Proxima Support
Last updated: April 30, 2026
This page provides public support information for Proxima users. If you need help with access, listings, requests, notifications, or account issues, use the support email below and include enough detail for the team to identify the affected account.
How to Reach Support
Email Hello@shaaban.eu and describe the problem clearly. For faster handling, include:
- The email address associated with your Proxima account.
- A short description of the issue you are facing.
- Any relevant listing, stay request, or profile details.
- Screenshots if the issue is visual or device-specific.
Support Topics
Account access
Help with sign-in, account approval status, or issues accessing your profile.
Listings and hosting
Assistance with creating or updating listings, availability, city and country information, or uploaded photos.
Requests and messages
Questions about stay requests, chat issues, notification state, or request visibility.
Privacy and deletion
Questions about personal data handling, privacy terms, or account deletion support.