Account Deletion
Proxima Managed by Shaaban International B.V.

Delete Your Proxima Account

Last updated: April 20, 2026

If you want to delete your Proxima account and associated data, you can do this directly from inside the app. This page explains the available deletion method, what happens after the request, and how to contact support if you can no longer access your account.

How to Request Account Deletion

  1. Open the Proxima app and sign in to your account.
  2. Go to Settings.
  3. Select Delete Account.
  4. Confirm that you want your account to be deleted.

If you cannot sign in and still want help with account deletion, email Hello@shaaban.eu from the email address associated with your account and mention Proxima account deletion.

What Data Is Deleted

When an account deletion request is completed, Proxima is intended to delete or anonymize the account and associated user data that is no longer needed to operate the service.

What May Be Retained for a Limited Time

Some limited records may be retained where reasonably necessary for security, fraud prevention, legal compliance, dispute handling, audit trails, or enforcement of platform rules.

Depending on operational and legal requirements, retained records may include limited request, message, or notification history when needed for legitimate business or legal purposes.

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